1. What is a redecoration fee? Why do I pay this?
The redecoration fee
is intended to cover the costs associated with returning your
apartment to “like new” conditions upon your move-out, keeping
normal wear and tear in mind. This means that damages or cleaning
charges, above and beyond normal wear and tear, would be charged
back.
2. How does roommate matching work?
We
will try our best to help you with a roommate(s) that meets your
needs. In order for us to find the most suitable roommate(s)
available in our network, we ask that you contact the leasing
office and request a roommate matching form. Once complete, a
leasing specialist will review your answers and place you with the
most suitable roommates based on your selected profile. Our social
media is another excellent way to meet possible roommates!
3. What happens if I don’t like my roommate?
If you
have signed an individual term lease, we can indeed help match you
with a roommate. However, Atmosphere Tempe can’t guarantee that all
preferences can be met. If a conflict does arise please contact the
leasing office and we will assist with exploring potential
resolutions. However, Atmosphere is not responsible or liable for
any claims, damages, or actions of any nature whatsoever relating
to, arising out of, or connected with disputes between potential or
selected roommates.
4. What is an individual term lease?
Individual leasing means peace of mind for both parents and
students. An individual lease means you are only responsible for
your student’s space, not the full apartment as a typical joint
lease would be structured. Common areas are shared responsibility
among all roommates (ie, living room, kitchen, etc.).
Our term lease structure is a lease that begins on a specified
date and ends on a specified date, for one fee. This fee is
conveniently administered in 12 installments (similar to a monthly
rent payment).
5. How do I qualify for a lease at Atmosphere Tempe?
In
order to finalize your lease documents, you must qualify to reside
with us. There are four ways to qualify:
- Parental Sponsor Guaranty
- I-20 with qualifications
- Financial Aid with qualifications
- Income with qualifications
Please
contact our leasing office to discuss the various options for
qualifying to reside at Atmosphere.
6. Can I bring my own furniture?
Atmosphere Tempe
provides fully furnished units with all of our apartments including
bedroom and common area furniture, but you may bring whatever
furniture you wish with you. Please contact our leasing office for
a full list of what furniture will be provided in your new
home.
7. Do you have maintenance service?
Non-emergency
requests for maintenance can be submitted via our website at any
given time and will be handled by the maintenance staff as soon as
possible. Our average turnaround time for maintenance requests is
within 24-hours during the work week. 24-hour emergency maintenance
is provided by calling the office number. After hours you will be
prompted to leave a message, following the automated instructions
on the office number. Your message will be responded to by our
on-call service technician. It is our express goal to respond to
any general service need within 24 hours.
8. Will I be charged for maintenance repairs?
You will not be
charged for standard maintenance repairs. Charges would only be
issued for repairs due to negligence.
9. Do you allow pets?
We are happy to
accept your furry friend at Atmosphere! There is a maximum of two
pets allowed per apartment and Atmosphere requests that all
roommates are fine with you having a pet. Restrictions do apply,
please contact our leasing office for details.
